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For a Smooth Transition, Be Sure Your New Dentist Has Your Dental Records

ForaSmoothTransitionBeSureYourNewDentistHasYourDentalRecords

There's a “file” on you at your dentist's office: Every visit you've made—from regular cleanings to major dental work—has been recorded, noted and preserved for posterity.

If that gives you the shivers, it's actually not as “Big Brother” as it sounds—in fact, it's critical to your continuing care. A busy dental office depends on accurate records to ensure their individual patients' treatment strategies are up to date. They also contain key information about a patient's overall health, which might overlap into their dental care.

Your records are also important if you change providers, something that ultimately happens to most of us. Your dentist may retire or relocate (or you will); or, unfortunately, you may grow dissatisfied with your care and seek out a new dentist.

Whatever your reason for changing providers, your care will be ahead of the game if your new dentist has access to your past dental records and history. Otherwise, they're starting from square one learning about your individual condition and needs, which could have an impact on your care. For example, if your new dentist detects gum disease, having your past records can inform him or her about whether to be conservative or aggressive in the treatment approach to your case.

It's a good idea then to have your records transferred to your new provider. By federal law you have a right to view them and receive a copy of them, although you may have to pay the dentist a fee to defray the costs of printing supplies and postage. And, you can't be denied access to your records even if you have an outstanding payment balance.

Rather than retrieve a copy yourself, you can ask your former provider to transfer your records to your new one. Since many records are now in digital form, it may be possible to do this electronically. And, if you're feeling awkward about asking yourself, you can sign a release with your new provider and let them handle getting your records for you.

Making sure there's a seamless transfer of your care from one provider to another will save time and treatment costs in the long-run. It will also ensure your continuing dental care doesn't miss a beat.

If you would like more information on managing your dental care, please contact us or schedule an appointment for a consultation. You can also learn more about this topic by reading the Dear Doctor magazine article “Why Your Dental Records Should Follow You.”

Our Location

5640 W Broadway Ave Crystal, MN 55428-3510

Hours of Operation

Our Regular Schedule

Monday:

8:00 am-7:00 pm

Tuesday:

8:00 am-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

7:00 am-4:00 pm

Friday:

8:00 am-1:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "This is a very professional place, but the atmosphere is so upbeat!!!! From the start of my interaction with the staff upon my leaving it was such a wonderful way to be treated. Everyone was so kind, caring, and considerate of my situation. They really put me at ease. The staff is Amazing!!!! I was overwhelmed by the experience. Thanks Crystal Dental Care!"
    Jon S.
  • "Michelle and Dr.Murphy were very helpful. Front desk ladies Tammy and I do apologize for forgetting the other ladies name, were so nice a welcoming. Everything was explained to me and I actually learn something regarding Diabetes and your oral health. Thanks again guys I will be back to get some treatments done in a few weeks."
    Shamika D.
  • "Great customer service! Wendy was so nice and super helpful with setting my appointment up and making sure I had all the right information. Thank you I will definitely refer everyone I know!"
    Queen A.
  • "Every staff member was kind and welcoming. I received clear and precise answers to all of my questions. Both the assistant and the dentist were gentle and respectful. I was given multiple options for a treatment plan with no pressure or up sales. It felt like affirming medical care. I’m looking forward to being a responsible and long term patient."
    Tobias B.
  • "Amy did a Fantastic job. She really put all of her skills in the cleaning. Probably the best cleaning I've ever had."
    Santos B.